Today is the first time I have been here. The place is really clean. Yen did our nails was so nice, very good and meticulous. I would come back.
Today is the first time I have been here. The place is really clean. Yen did our nails was so nice, very good and meticulous. I would come back.
I went for a pedicure. They are very friendly and nice, but the actual pedicure itself looks terribly done. Uneven and thick polish, unevenly-cut nails and they just look so bad. I'm so disappointed.
Horrible customer service experience Owners daughter was in the phone several min while ignoring my 11 year old girl .. I finally walked over to her and told her to get off the phone she smugly laughed and said I’m talking to my mom she’s the owner (as the owner, she should be telling you’d be not on the phone when you’re with a client) My girl was super excited to have her nails done and was spending her own money now get this .. she charged an 11 year old girl 100$ for nails , no bling a couple of little sticker designs … Ok fine she did a good job from what I can tell… so the sad part remains her attitude, and justification for it… she said “We usually don’t talk to children” ummm what? (You still try and if they don’t want to talk then fine) I tried to smooth things at the till and asked if she knows how this could have went differently (her simply getting off the phone.. she stayed on the phone even after I complained) She didn’t care about my experience she was only concerned with justifying her behavior ..And even worse, me having to complain, was clearly obtrusive to the other girls that were in the salon (just as my wife and me felt listening to her on the phone way too loud) When you customer says to you something isn’t right you rectify the behavior you don’t decent your poor disrespectful attitude.
I want to start off by saying I am extremely picky!! I googled nail salons near me and read all the reviews, sparkly nails was one of the best, I have been to one place here in Leduc and would never go back. I moved here almost a year ago and haven’t been anywhere cause I just can’t bring myself to the disappointment, finding a new girl isn’t easy specially when you are as picky as myself, anyways I don’t know the older woman’s name who did my pedicure but she did a fantastic job, I got the cobi pedicure and chose pomegranate for my lotion etc, smells amazing btw. I wanted a more of a massage pedicure so the cobi was it. The massage was great my feet look amazing and feel amazing my only complaint is the clear coat at the end… I have shellac on my toes I’m guessing they use uv reactive cause the clear had changed the colour and doesn’t go to mthebend of the nail bed so you can see all along the cuticle area and up more where it’s beautiful bright pink and where it’s covered is pink purple. Will that stop me from going back absolutely not, I just know for next time to let her know :) the prices of their nails are good too! That will be my next visit in the real near future
Very clean, Very Friendly and great with kids!! I came here for the first time with a last-minute appointment for 5:30 PM. They were very accommodating for my 8 yr-old niece and my self. They put up with all my niece's crazy requests (See pictures) We both got shellac manicures and pedicures. They are the best in Leduc... I would recommend this place to anyone.